Channels let you organize your work into meaningful categories.

For your team, it might work best to create channels for different departments; for example, Marketing or Customer Support.

Channels also let you set up space for special projects, regular meetings, and any other category of docs that need a home.

💡 Bolded channels mean there's been activity you haven't viewed yet.

🔐 Types of channels

  • Open channels: all the docs will be visible to your entire team. Great for internal handbooks, and projects.
  • Private channels: these are channels in which only specific members belong. Great for one-on-ones, and executive teams. 

⭐️ Favorite channels

Focus on the channels that matter most to you by setting them as "Favorite". They'll stay easy to access on top of your sidebar, while other channels will stay hidden.

🔑 Channel permissions 

As a channel creator or admin, you can set permissions for other teammates in each channel's settings. 

All the docs that you've created or moved into a channel will be automatically granted the channel's sharing permissions. Here are the rights of each role:

Admin:


The channel creator is automatically an admin.

  • Read, write and inline comment
  • Organize: add and rearrange collections
  • Manage the channel: add members, rename channel, delete channel.  Note: Team admins have these rights on all channels except Private docs.

Writer

  • Read, write and inline comment
  • Organize: add and rearrange docs

Reader

  • Read
  • Comment

You can set default member permissions and add custom permissions to individual members.

You can also use groups to set channel permissions in one go, for multiple members. (Setting user groups will require an upgraded plan.)


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