Channels let you organize your work into departments like Marketing or Customer Support. Bolded channels mean there's been activity you haven't viewed yet.

🔐 Types of channels

  • Open channels: all the docs will be visible to your entire team. Great for internal handbooks, and projects.
  • Private channels: these are channels in which only specific members belong. Great for one-on-ones, and executive teams. 

⭐️ Favorite channels

Focus on the channels that matter most to you by setting them as "Favorite". They'll stay easy to access on top of your sidebar, while other channels will stay hidden.

🔑 Channel permissions 

As channel creator, you can set member permissions in the channel settings. 

All the docs in this channel fall under the permissions set at the channel level. Here are the rights of each role:

The channel creator is automatically an admin.

  • Read, write and inline comment
  • Organize: add and rearrange collections
  • Manage the channel: add members, rename channel, delete channel.  Note: Team admins have these rights on all channels except Private docs.


  • Read, write and inline comment
  • Organize: add and rearrange docs


  • Read
  • Comment

When the channel is open, you can set default member permissions and add custom permissions to individual members:

You can also use groups to set channel permissions in one go, to multiple members:

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