On the Standard plan, payments can fail for multiple reasons (ie. there aren't enough funds on your credit card or your credit card has expired).

What to expect after a failed payment?

We hope that you’re able to resolve payment issues quickly, but here’s a simple rundown of what you can expect if not.

⏱ We will attempt to bill your four times within a month. Payment email notification will be send to owner, admin(s) and billing admin.
⚠️ If the last attempts fails, your workspace will be downgraded to the Free plan.

Updating your payment method

If you’ve run into a payment issue, workspace owners or the person who upgraded the workspace can update the credit card directly from the billing page.

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